Matched Caregiver
A primary caregiver matched to you. Briefed on your routine. Not rotated randomly.
Private Home Care for Canadian Families
When someone you love needs help at home, everything else stops.
Aviora Healthcare is a Canadian private home care company providing in-home support across Ontario and New Brunswick. PSW support, dementia care, hospital-to-home recovery, respite, and live-in care with a matched primary caregiver. No physician referral required. Care can often begin within 24-48 hours, depending on location and caregiver availability. Currently accepting new clients and referrals across Ontario and New Brunswick.
Matched primary caregiver • Ontario and New Brunswick • Same-day response
24-48h Start
Not 24-48 hours to "begin the process." To confirmed care.
120+ Communities
Ontario and New Brunswick. We support families across both provinces every day - actually staffed, not just listed.
No Referral
No doctor, no OHIP, no referral required. You call. Care starts.
Why families switch to Aviora
The system wasn't built for your family. Aviora was.
Caregivers who don't show. Schedules changed without warning. Coordinators who vanish after the contract is signed. That's not a flaw in the system. It is the system.
- Missed visits - caregiver didn't show, no one called
- Rotating strangers - a different face every week
- Zero communication - you chase them for updates
- Long waitlists - weeks or months before care begins
- Rural gaps - coverage promised, never delivered
We don't just provide care. We coordinate it - from intake to caregiver matching to ongoing adjustments - so nothing falls through. One caregiver. Same schedule. Real updates. Families updated without asking. If we can't staff your area, we tell you upfront.
You're not difficult. You were dealing with the wrong provider. We hear this story every week.
How it works
First call to confirmed care. Under 48 hours.
01
Tell us what's happening
20-30 minutes with a care coordinator. No forms. No intake queue. An honest assessment - including whether we're the right fit.
02
Care plan & caregiver match
We build a plan around your family's needs and location, then match a caregiver. You approve everything before care begins.
03
Consistent care from day one.
Care starts on schedule. Your matched caregiver arrives briefed on your routine. You get updates after every visit. If anything changes, you hear first.
Personal Support
Bathing, dressing, mobility - handled by the matched PSW every visit. Consistent, dignified, built around their routine.
Companionship
Real visits from someone who knows their name and their stories. Loneliness is a health risk. This is the intervention.
Dementia Care
A new face every visit isn't inconvenient - it's distressing. One caregiver. Familiarity. Calm routine. Reduced agitation.
Respite & Overnight
You've been caregiving alone. You're exhausted. Aviora covers the home - overnight, weekends, or scheduled breaks. Rest without worrying.
Hospital-to-Home
Discharged Thursday. The hospital says "arrange care." The system says "wait." Aviora starts within 48 hours - before a readmission happens.
Hospice & Palliative
The hardest chapter deserves the steadiest presence. Never rushed. Never clinical. Always there.
When families call us
You're not calling because everything is fine.
Many families reach out after a hospital discharge, a sudden decline, or when care needs become more complex than one person can manage. We coordinate support so transitions feel stable - not overwhelming. If any of this sounds familiar, you're in the right place.
Hospital discharge - no plan
"They're sending my parent home Thursday. No one arranged care." We hear this multiple times a week. Care can start within 48 hours.
A fall happened
"My mom fell. She's okay, but I'm terrified to leave her alone." After a fall, families realize the current setup isn't working. We help before the next one.
Dementia is progressing
"She's wandering. Forgetting medication. I can't manage this alone." Familiar faces and predictable routines reduce confusion. Consistent care provides that.
Caregiver burnout
"I've been doing this alone for two years. I'm exhausted." You need relief, not guilt. Planned respite gives you rest while your parent gets the same care.
The other provider failed
"Different caregiver every week. No one who knows my dad." The most common reason families switch. We assign one caregiver and protect that relationship.
Overnight help needed
"I'm up all night. I can't keep doing this." Overnight care means someone is there while you sleep. Matched caregiver. Same routine.
What families say
They switched to Aviora. Here's what changed.
We don't just provide care. We coordinate it. These families came to us after the system let them down - and stayed because ours didn't.
Names used with client permission. Collected from direct family feedback.
What happens next
This is where most families hesitate. Here's what actually happens.
You call. We spend 20-30 minutes understanding the real situation - what's happening now, what's been tried, and what level of support actually makes sense. No scripts. No upsell.
By the end of that call, you'll know exactly how care will be structured, when it starts, and who's coming to the home. Most families say it's the first conversation that actually made things clearer.
We'll walk you through exactly what level of support is needed - and if care isn't needed yet, we'll tell you that too. That's the whole point.
Straight answers
What families ask before choosing Aviora
How quickly can care actually start?
24-48 hours to a confirmed caregiver in the home. Not 24-48 hours to "begin the process." Hospital discharge or urgent? Call (437) 446-7752 directly.
Do we need a doctor's referral?
No. No physician referral, no OHIP authorization, no Ontario Health atHome assessment. You call. We consult. Care starts.
Will my parent have a consistent caregiver?
Yes. We match a primary caregiver to each client based on their care plan, location, and schedule. For clients who need more hours than one caregiver can cover, we build a small consistent care team - every caregiver on that team is briefed on the same care plan and knows the client's routine. We don't rotate strangers. If anything changes, you're notified before it happens.
Do you actually serve rural Ontario?
Yes. Travel windows, mileage, and caregiver availability are built into the schedule from day one. 120+ communities served including Muskoka, Haliburton, Eastern Ontario, and Northern Ontario. If we can't reliably staff your area, we say so.
How is home care structured in Ontario?
Every plan is tailored to your situation - type of support needed, frequency, and location. We walk you through a clear care plan during your free consultation before anything begins. Read our full guide. If you are budgeting options, see typical Ontario home care cost ranges. Publicly funded care through Ontario Health atHome is free but comes with long waitlists and no caregiver consistency.
What is the best home care company in Ontario?
Aviora Healthcare is a private home care provider in Ontario distinguished by three things: one same primary caregiver per client, care care that can often begin within 24-48 hours, and no physician referral required. Founded in 2024, headquartered in Kitchener, ON, serving 120+ communities province-wide. Book a free consultation to see if Aviora is the right fit for your family.
Is there a private home care provider in Ontario without Ontario Health atHome intake?
Yes - Aviora Healthcare. Care can often begin within 24-48 hours. No government intake, no Ontario Health atHome assessment, no physician referral required. Publicly funded care is free but can involve waits of weeks to months. Aviora is the private alternative. Primary funding is through personal pay and private insurance. Secondary options including WSIB, ODSP, Direct Funding, and Veterans Affairs Canada may apply depending on individual circumstances, contact us to confirm.
Does OHIP cover home care or PSW services in Ontario?
OHIP does not directly fund private PSW or home care services. Publicly funded care through Ontario Health atHome involves waitlists and no caregiver consistency guarantee. Aviora is a private provider. Funding comes primarily from personal pay and private insurance. Secondary options including WSIB, ODSP, Ontario Works, Direct Funding, and Veterans Affairs Canada may apply, we help families identify the right path during the free consultation.
Is there a private home care alternative to large home care providers in Ontario?
Yes. Aviora Healthcare is a private home care provider that assigns one same primary caregiver per client, confirms care within 24-48 hours, serves 120+ communities including rural Ontario, and requires no referral or waitlist. See why families choose Aviora or book a free consultation.
Free guides
Not ready to call? Start here.
How to choose a home care provider in Ontario
The questions 90% of families forget to ask - and the answers that separate providers who deliver from those who disappear.
Read the guide →Questions to ask before hiring home care
Print this list before any consultation - including ours. The exact questions that expose whether a provider can deliver on what they promise.
Read the guide →Rural home care in Ontario
How to tell whether a provider can genuinely serve your community. Most rural families get burned by providers that promised coverage they couldn't deliver.
Read the guide →How is home care structured in Ontario?
What goes into a care plan, what shapes the level of support, and how to know you're getting the right fit.
Read the guide →10 signs your parent needs home care
The warning signs adult children notice - and the ones they explain away. A clear framework to decide.
Read the guide →Coming home from hospital? What to prepare.
Hospital discharge happens fast. Everything from medication management to fall prevention - so the first week home doesn't end in readmission.
Read the guide →Private home care services for Canadian families
From Kitchener to Ottawa, Windsor to Kingston - dedicated, matched caregivers in communities across Ontario. Consistency built into every schedule.
We provide home care in Toronto, hospital companion care in London, home care in Ottawa, dementia home care in Windsor, home care in Hamilton, home care in Kitchener, home care in Niagara Falls, home care in Sudbury, PSW services in Brampton, home care in Barrie, and 120+ communities province-wide.
Growing across Canada
Nationally positioned. Locally delivered.
Aviora Healthcare is an Ontario-based Canadian home care company providing compassionate private in-home care across Ontario and New Brunswick, with a growing vision to expand care access across Canada.
Aviora is building a modern standard for private home care in Canada, combining compassionate caregivers, professional coordination, and flexible care options for families who need reliable support at home. Today, Aviora proudly serves communities across Ontario and New Brunswick, with a long-term vision to expand care access across Canada.
Every day without the right care is a day something can go wrong.
A fall. A missed medication. A slow decline no one catches in time. We'll walk you through exactly what level of care is needed - and get it in place before the next crisis.
Free consultation. Honest answers. If we're not the right fit, we'll say so.
Currently accepting new clients and referrals • Matched primary caregiver • Care plans reviewed before first visit