We respond within 1 business day - usually same day
Free consultation - no obligation
Talk to someone who'll give you a straight answer
No automated phone trees. A real person, Monday to Sunday, 8am to 8pm. Whether someone's been discharged with no plan or a caregiver cancelled, you don't need to have it figured out before you call. Aviora is currently accepting new clients and referrals across Ontario.
Consistent caregivers, not a revolving door
You'll know exactly what happens after you submit
Ontario-wide - urban, suburban, and rural
Get started
Tell us about your situation
Prefer to start in writing? Fill in what you can below and we'll follow up within one business day - usually sooner.
What to expect
What happens after you reach out
01
Same-day response
A real care coordinator reviews your inquiry and reaches out the same day in most cases - Monday to Sunday, 8 a.m. to 8 p.m. No automated systems. No ticketing queues.
02
20-30 minute conversation
The coordinator listens first. They ask about the situation, who needs care, what has not been working, and what matters most to your family. You are not rushed through a script.
03
Honest assessment
If Aviora is the right fit, they explain exactly how care would work - including timeline, caregiver matching, and the care plan process. If Aviora is not the right fit, they say so.
04
Care starts in 24-48 hours
Once a care plan is approved, a matched caregiver arrives within 24-48 hours. The matched caregiver returns every visit. No referral required. No waitlist.
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Before you reach out
What families ask before contacting Aviora
What happens after I submit the contact form?
A care coordinator reviews your inquiry and reaches out within 1 business day - usually the same day. They'll ask about your situation, answer your questions, and outline what a care plan would look like. No commitment required.
Do I need a referral or doctor's note to contact Aviora?
No. Aviora is a private home care provider. You do not need a physician referral, OHIP authorization, or an Ontario Health atHome assessment. You call or submit the form, and we take it from there.
How quickly will someone get back to me?
Within 1 business day - usually the same day you reach out. Aviora operates Monday to Sunday, 8 a.m. to 8 p.m. For urgent situations, call directly at (437) 446-7752.
Can I just call instead of filling out the form?
Yes. Call +1 (437) 446-7752 Monday to Sunday, 8 a.m. to 8 p.m. You will reach a real person - not an automated system. The form is an option for families who prefer to start in writing.
Does Aviora serve my area in Ontario?
Aviora serves 120+ communities across Ontario including Toronto, Ottawa, Hamilton, Kitchener, London, Sudbury, and rural areas. If you are unsure about coverage in your specific location, call or submit the form and we will confirm during your free consultation.