Legal
We collect only what we need, we protect what you share, and we never sell your information. Here's exactly how that works.
Effective date: February 11, 2026
This policy applies to anyone who interacts with Aviora Healthcare - through our website, consultation requests, service delivery, employment applications, or direct communication. It explains what information we collect, why we collect it, and how we protect it.
We collect personal information only when you provide it voluntarily, and only for clearly defined purposes.
Where applicable, health-related information is handled in accordance with PHIPA (Ontario).
We do not sell, rent, or trade personal information to any third party.
By sharing personal information with Aviora Healthcare, you consent to its collection, use, and disclosure for the purposes described in this policy. You may withdraw consent at any time, subject to legal, operational, or contractual requirements. To withdraw consent, contact our Privacy Officer.
We share personal information only when necessary and only to the extent reasonably required:
We use administrative, technical, and physical controls to reduce privacy risks, including:
No system is completely risk-free, but we maintain safeguards proportionate to the sensitivity of the information we hold.
Our website may collect limited technical data such as IP address, browser type, device information, and pages visited. This data is used to support site performance, security, and usability improvements. You can manage or disable cookies through your browser settings at any time.
We keep personal information only as long as needed for service delivery, legal obligations, dispute resolution, and operational records. When information is no longer required, it is securely deleted or destroyed.
Our website may link to third-party sites for convenience. Aviora Healthcare is not responsible for the privacy practices of external websites. We recommend reviewing their policies directly before sharing personal information.
Our services are not directed to individuals under 18 without parent or guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
This policy may be updated to reflect changes in law, operations, or services. When changes are made, the revised policy will appear on this page with an updated effective date. Continued use of our services following an update constitutes acceptance of the revised policy.
We may use trusted third-party providers to support operations - including website hosting, form processing, email delivery, cloud storage, and analytics. These providers process personal information on our behalf under contractual confidentiality and security obligations.
Depending on the provider, information may be processed or stored outside Canada. Where this occurs, it may be subject to the laws of the jurisdiction in which it is stored or processed.
If we become aware of a privacy incident - such as theft, loss, or unauthorized access to personal information - we take prompt steps to address it:
You may request access to your personal information held by Aviora Healthcare, and ask us to correct inaccuracies. For requests involving personal health information where PHIPA applies, requests may need to be submitted in writing and timelines may apply.
To submit a request, contact our Privacy Officer using the details below. We may need to verify your identity before responding.
If you have a concern about how we've handled your personal information, please contact our Privacy Officer first so we can investigate and respond promptly. You may also have the right to contact applicable privacy regulators depending on the type of information and the jurisdiction involved.
You have the right to:
To exercise any of these rights, contact our Privacy Officer using the details below.
Aviora Healthcare
Email: info@aviorahealthcare.ca
Phone: +1 (437) 446-7752
Hours: Mon–Sun, 8 a.m.–8 p.m.
Jurisdiction: Ontario, Canada
