Hospice & Palliative Care

The hospital said “there’s nothing more we can do” - but there is everything still to do at home

Palliative home care in Ontario means your family member stays where they want to be - at home, surrounded by the people they love - with a trained caregiver providing comfort, personal support, and dignity around the clock. Aviora starts palliative care within 24–48 hours. No referral required.

Serving families across Ontario including Toronto, Hamilton, Ottawa, and London.

Currently accepting new clients and referrals • Starts in 24-48 hours • Matched primary caregiver

What this means for your family

What is palliative home care in Ontario?

Palliative home care in Ontario is personal support and comfort care provided in the home during end-of-life stages. It is the in-home layer of care that allows a person to remain at home rather than in a hospital or facility. Aviora Healthcare provides trained caregivers who handle personal hygiene, comfort measures, repositioning, meals, overnight supervision, and family relief - working alongside the medical palliative team.

Families contact Aviora when the hours covered by OHIP-funded home care are not enough. The publicly funded system provides some palliative support, but gaps remain - especially evenings, weekends, overnight, and the final days when needs increase rapidly. Those are the hours where families are left to manage alone.

Aviora's palliative care fills those gaps with consistent, trained caregivers who know your family member. Not a different person every shift. Not an agency sending whoever is available. A small team who understands the care plan, respects the home, and provides the steady presence that allows the family to be family - not full-time caregivers.

Palliative caregiver supporting family at home in Ontario

How it works

How palliative home care works at Aviora - from first call to daily support

01 - Sensitive assessment

A care coordinator speaks with the family to understand the current situation - medical team in place, care needs, hours required, overnight support, and what the family is struggling to manage on their own. No sales pitch. A real conversation.

02 - Comfort-focused care plan

A care plan built around comfort, dignity, and the person's preferences - personal hygiene routine, positioning schedule, oral care, skin care, meal preferences, and the family's wishes for how care is delivered.

03 - Caregiver matched

A consistent caregiver or small team matched to the family's needs. Every caregiver is briefed on the care plan and the family's wishes before the first shift. Your family member sees familiar, trusted faces.

04 - Ongoing support + family relief

Care scales up as needs increase - more hours, overnight coverage, or 24-hour support. The family receives updates after every shift. The goal is simple: your family member is comfortable, and you are supported.

What’s included

What palliative home care includes at Aviora Healthcare

Palliative support covers the personal care and comfort needs that allow your family member to remain at home with dignity.

Personal hygiene & comfort

Gentle bathing, oral care, skin care, and dressing assistance. Delivered with patience and respect for the person's energy level and comfort. Consistent caregiver who knows the routine.

Repositioning & mobility

Regular repositioning to prevent pressure injuries. Safe transfers to bed, chair, or wheelchair. Gentle movement support for clients who are still mobile but at risk.

Meal & hydration support

Light meals and snacks prepared to the person's current appetite and dietary needs. Assistance with eating and drinking for clients who need help. Consistent timing to maintain comfort.

Overnight & 24-hour options

Awake overnight caregiver for comfort checks, repositioning, toileting, and pain monitoring. 24-hour coverage available when needs increase. Shift handoffs documented for continuity.

Medication reminders

Timed medication reminders following the schedule set by the palliative care team. Caregivers document every administration so the medical team has accurate records.

Family relief & presence

When a trained caregiver is handling personal care, the family can be present as family - not as caregivers. Sit with your parent. Talk. Read. Be there without the weight of every task on your shoulders.

Caregiver providing end-of-life comfort care at home in Ontario

Is this right for your family?

Who palliative home care is for in Ontario

Palliative home care is for families who want their loved one to remain at home during the final stages of a serious illness - with proper support in place.

  • Your family member has a terminal or life-limiting diagnosis
  • OHIP-funded palliative care hours are not enough to cover the gaps
  • The family wants to stay together at home rather than in a facility
  • You need overnight or 24-hour coverage the public system cannot provide
  • The family caregiver needs relief to be present as family, not as a full-time caregiver

Who delivers your care

Every palliative caregiver is screened, verified, and matched

Palliative care requires sensitivity, reliability, and experience. Every caregiver is vetted before placement.

Criminal record checks

All caregivers complete criminal record and vulnerable sector screening before their first placement with any client.

Reference verification

References and work history are verified for every candidate. Not every applicant becomes an Aviora caregiver.

Credential confirmation

PSW certificates from Ontario college-recognized programs are confirmed before placement.

Sensitivity-matched

Palliative caregivers are selected for experience with end-of-life care and the emotional steadiness the role requires.

Ontario coverage

Palliative home care across Ontario - including near you

Aviora Healthcare provides palliative home care across Ontario with consistent caregivers, starting in 24–48 hours. No referral required.

Straight answers

Questions families ask about palliative home care in Ontario

What does palliative home care include?

Palliative home care from Aviora includes personal support (bathing, dressing, repositioning), comfort measures (oral care, skin care, light massage), meal assistance, medication reminders, overnight supervision, and emotional support for the family. We provide the in-home caregiver layer that allows a person to remain at home. Book a free consultation.

Is palliative home care different from hospice care?

In Ontario, "palliative" often refers to care for someone with a serious, life-limiting illness who may still be receiving treatment. "Hospice" typically refers to comfort-focused care when curative treatment has stopped. Aviora supports families at both stages - the caregiver role is similar: personal comfort, family relief, and dignity at home.

Can palliative care be done at home in Ontario?

Yes. Many Ontario families choose to keep their loved one at home during end-of-life care. OHIP-funded palliative home care may cover some hours, but there are often gaps - especially evenings, weekends, and overnight. Aviora fills those gaps with consistent, trained caregivers.

How quickly can palliative home care start?

Aviora can start palliative home care within 24–48 hours across most Ontario communities. When time is limited, families need support immediately. A care coordinator builds the schedule and matches the caregiver during a single consultation. Call (437) 446-7752.

Does Aviora work alongside the palliative care medical team?

Yes. Aviora caregivers provide the personal support layer - not medical treatment. They work alongside the family physician, palliative care team, and any OHIP-funded services already in place. Clear roles and communication prevent overlap and ensure consistent, dignified care.

Related services

Other services families consider alongside palliative care

Overnight Home Care

If your family member needs comfort and supervision at night but not yet full 24-hour coverage, overnight care provides an awake caregiver through the night shift.

24-Hour Home Care

When palliative needs require round-the-clock presence, 24-hour care provides continuous coverage with structured shift changes and a consistent team.

Personal Support Services

If your family member is in earlier stages and needs scheduled help with bathing, dressing, and daily routines, personal support visits may be the right starting point.

Need palliative care support at home in Ontario?

We understand this is a difficult time. A care coordinator will listen, answer your questions, and help you understand what support is available - no pressure, no obligation.

Currently accepting new clients and referrals • Starts in 24-48 hours • Matched primary caregiver