Personal Support & PSW Services
Personal support services in Ontario should not mean re-explaining your parent's morning routine to a new face every week. Aviora assigns one PSW to your family member and protects that relationship. Matched primary caregiver. Care starts in 24–48 hours across Ontario - no referral, no waitlist.
Serving families searching for personal support services across Ontario including Toronto, Kitchener, and Ottawa.
Currently accepting new clients and referrals • Starts in 24-48 hours • Matched primary caregiver
What this means for your family
Personal support services in Ontario are delivered by a Personal Support Worker (PSW) in the client's own home. Support includes bathing, dressing, grooming, toileting, mobility assistance, and daily routine help. Unlike publicly funded care through Ontario Health atHome, private personal support through Aviora Healthcare starts without a referral, has no waitlist, and guarantees the matched primary caregiver. Aviora serves 120+ Ontario communities with care beginning in 24–48 hours.
The pain point families describe most is this: a different PSW shows up every shift. The new person doesn't know where things are, doesn't know how your parent prefers to be helped, and has to start from scratch every time. That is not support. That is managed chaos.
Aviora's model is different because consistency is built into the schedule - not promised in a brochure. One PSW is assigned, briefed on your family member's preferences, routines, and limitations, and that same person returns every visit. If they are ever unavailable, you hear about it before it happens - not when a stranger shows up at the door.
How it works
A 20–30 minute conversation with a care coordinator. No forms. No intake queue. We ask about your family member's daily routine, physical needs, cognitive status, and what has or hasn't been working. Honest assessment - including whether Aviora is the right fit.
A structured care plan tailored to your family member's bathing, dressing, grooming, mobility, and daily routine needs. You review and approve everything before care begins. No surprises. No assumptions.
One PSW matched based on your care plan, schedule, location, and preferences - not just who is available. The matched caregiver returns every visit. Continuity is the model, not a goal.
Care starts within 24–48 hours. After every visit, your family receives a same-day update. If anything changes in the schedule or the care plan, you hear first - not after the fact.
What’s included
Personal support covers the daily physical assistance that keeps your family member safe, dignified, and comfortable at home. Every task below is delivered by a matched PSW who knows your parent's routine.
Safe, respectful help with bathing, sponge baths, oral care, and personal hygiene. Delivered at the pace and in the way your family member prefers - not on a facility-style schedule.
Help getting dressed, undressed, and groomed each day. Your PSW knows which side is weaker, which clothes your parent prefers, and how they like things done.
Discreet, dignified toileting assistance including continence product changes when needed. Handled by someone who knows the routine - not a different face every shift.
Assistance moving around the home, getting in and out of bed, transferring to a wheelchair, and walking safely. Reduces fall risk when done by a caregiver who knows the client's limitations.
Structured support for wake-up and bedtime routines. Medication reminders, meal timing, and comfort checks built into a predictable daily schedule your family member can rely on.
Nutritious meals prepared to dietary needs and preferences. Assistance with eating when required. Often combined with personal support visits so your parent is fed, clean, and settled.
Is this right for your family?
If your parent needs help with the physical basics of daily life - getting out of bed, getting dressed, bathing safely, using the bathroom - and you can't be there every morning and evening, personal support is what bridges that gap. This isn't about luxury. It's about safety and dignity at home.
Who delivers your care
Every Personal Support Worker placed by Aviora Healthcare is thoroughly vetted before their first visit - and matched to your family's specific needs, not just dispatched based on availability.
All caregivers complete criminal record and vulnerable sector screening before their first placement with any client.
References and work history are verified for every candidate. Not every applicant becomes an Aviora caregiver.
PSW staff hold certificates from Ontario college-recognized PSW programs, confirmed before placement.
Caregivers are matched based on your care plan, diagnosis, schedule, and preferences - not the next person available.
Ontario coverage
Aviora Healthcare provides personal support services across Ontario, with care starting in 24–48 hours and no referral required. Whether you are in Toronto, Ottawa, Kitchener, Hamilton, or a rural Ontario community, Aviora places a consistent, matched PSW in your home.
Straight answers
No. Aviora Healthcare is a private provider. You contact us directly - no doctor's referral, no CCAC application, no Ontario Health atHome intake. Call (437) 446-7752 or book a free consultation online and care starts within 24–48 hours across 120+ Ontario communities.
Yes. Aviora assigns one primary Personal Support Worker to each client. This is our operating model, not a goal. Your PSW learns your family member's morning routine, bathing preferences, and mobility needs. If they are ever unavailable, you are notified in advance and a briefed backup is arranged.
In most Ontario communities, Aviora can start personal support within 24–48 hours. We build the care plan, match a PSW, and confirm the schedule during a single consultation. No waitlist, no intake queue, no system delays.
Every family's needs are different, so Aviora builds a care plan around your specific situation before discussing any details. Book a free consultation or call (437) 446-7752 - we walk you through everything with no obligation and no hidden fees.
Aviora provides personal support services across 120+ Ontario communities - including Toronto, Ottawa, Hamilton, Kitchener, London, Barrie, Sudbury, Windsor, and rural areas province-wide. Visit our locations page or call to confirm coverage in your area.
Related services
Many families combine personal support with companionship visits for social engagement, outings, and wellness checks between PSW shifts. Reduces isolation and keeps your parent connected.
If your parent has memory changes alongside physical support needs, dementia-specific care adds structured routines and consistency protocols that standard personal support doesn't cover.
If you are providing personal support yourself and need a break, respite care gives you scheduled relief while a trained PSW takes over - matched caregiver your parent already knows.
No sales pitch. No pressure. A real conversation about your situation and whether Aviora is the right fit.
Currently accepting new clients and referrals • Starts in 24-48 hours • Matched primary caregiver
