Same Caregiver
One PSW, every visit. Non-negotiable.
Personal Support - Ontario
Bathing, dressing, mobility - from one caregiver your parent trusts
Help with daily routines, delivered by a PSW who knows your parent. Care starts in 24-48 hours. No referral needed.
24-48h Start
Not 24-48 hours to "begin the process." To confirmed care.
120+ Communities
Toronto to Thunder Bay. Actually staffed.
No Referral
No doctor needed. No OHIP paperwork.
What personal support actually means
Dignified daily care from a caregiver who actually knows your parent
Personal support isn't a checklist - it's the foundation of safe, independent living at home. Bathing, dressing, grooming, toileting, mobility assistance, and daily routine help. These are intimate, personal moments. They require trust. They require familiarity. And they absolutely require the same person showing up each time.
Most agencies send whoever's available. Your parent re-explains their preferences to a stranger every week. That's not care - that's coverage. Aviora assigns one primary PSW per client. They learn the routine. They learn the preferences. They become a trusted part of the household - not a rotating inconvenience.
Whether your parent needs help a few mornings a week or full daily support, Aviora builds the schedule around their life - not around staffing gaps. Personal support is often paired with companionship care or meal prep & light housekeeping for complete in-home coverage.
Is this the right service?
Who personal support is for
Seniors losing daily independence
Bathing has become unsafe. Getting dressed takes twice as long. Falls are becoming more frequent. Personal support keeps routines intact and dignity preserved.
Families managing from a distance
You can't be there every morning. A consistent PSW ensures your parent's daily needs are met - and you get updates after every visit.
Post-hospital recovery
Discharged but not recovered. Personal support bridges the gap between hospital and full independence. Often paired with hospital-to-home support.
Clients with mobility challenges
Transfers, walking, repositioning - handled safely by a caregiver who knows their specific limitations and strengths.
Aging parents who refuse facility care
They want to stay home. Personal support makes that possible - safely, consistently, and with dignity.
Families burned by inconsistent agencies
Different caregiver every week. No continuity. No communication. Aviora fixes that with one assigned PSW and real accountability.
What's included
Personal support - structured and consistent
Bathing & Personal Hygiene
Safe, respectful assistance with bathing, showering, sponge baths, oral care, and grooming - adapted to the client's comfort and mobility level.
Dressing & Grooming
Help selecting clothing, dressing, hair care, and maintaining personal appearance. Handled with patience and respect for preferences.
Toileting & Continence
Discreet, dignified support with toileting routines and continence care. Handled by the same caregiver every visit for comfort and trust.
Mobility & Transfers
Safe movement around the home, bed-to-chair transfers, and fall prevention support. The caregiver is briefed on specific limitations.
Daily Routine Support
Structured morning and evening routines - wake-up, meals, medications reminders, settling in. Predictable, calming, and consistent.
Visit Updates & Communication
After every visit, you receive a clear update - what happened, how they were, and if anything needs attention. No guessing.
How it works
From first call to confirmed personal support - 48 hours
Step 1 - Tell us the situation
A 20-30 minute call. We learn your parent's daily routine, physical needs, preferences, and schedule. We ask the questions most agencies skip.
Step 2 - Care plan & caregiver match
Written plan. A PSW matched to your family's specific needs and location. Everything is clearly explained before care starts. You approve everything before care begins.
Step 3 - Same caregiver, every visit
Support starts on schedule. Your caregiver arrives briefed and prepared. You get updates after every visit. If anything changes, you hear first.
Available across Ontario
Personal support services wherever your family is in Ontario
Aviora delivers personal support and PSW services across Ontario - Toronto, Kitchener, Waterloo, Cambridge, Hamilton, Ottawa, London, Sudbury, Kingston, and 120+ communities including rural and Northern Ontario. Coverage is confirmed during your free consultation before you commit.
Find care in your area through our Ontario locations page, or explore all home care services to build the right support plan.
We guide families through this every day. You won’t be left figuring it out alone.
Common questions
What families ask about personal support
What does personal support include?
Bathing, dressing, grooming, toileting, mobility assistance, daily routine support, and medication reminders - delivered by the same PSW every visit. Every care plan is tailored to the client's specific needs and preferences.
How quickly can personal support start?
24-48 hours from your consultation. No referral required. For urgent situations or hospital discharges, call (437) 446-7752 directly.
Will the same caregiver come every time?
Yes. Aviora assigns one primary PSW per client. If a change is ever necessary, you're notified in advance. We don't quietly swap caregivers.
How is the care plan structured?
Every care plan is tailored to your situation - level of support, schedule, and location. We assess your needs and provide a clear, structured plan during your consultation. You review everything before care begins.
Where we provide PSW services across Ontario
Aviora's personal support workers serve families across Ontario. Consistent one-on-one care, no referral required. Find your city:
What happens next
This is where most families hesitate. Here's what actually happens.
We spend 20-30 minutes understanding your situation - your parent's daily needs, what's worked or hasn't, and what realistic support looks like.
You'll know how care will be structured, how quickly it can begin, and what the next steps are - before making any decisions.
We'll walk you through exactly what level of support is needed - and if care isn't needed yet, we'll tell you.
We don't just provide care. We coordinate it. Every client is supported through a structured system - from care planning to caregiver matching to ongoing adjustments - so nothing is left to chance. That's not a tagline. It's how we operate - supporting families across Ontario every day, across every service.
Every day without support is a day at risk.
Your parent needs consistent, dignified personal care - not a different stranger every week. Free consultation. Honest answers. Care confirmed in 24-48 hours.
We'll walk you through exactly what level of support is needed - and if care isn't needed yet, we'll tell you.